How to use this list
Ask every question to every program you are considering, and write down the answer, not your impression. Three rules make the list work:
- “Show me” beats “yes”. A good answer is a screen you can see, a button you can press, or a sentence written on the seller's own page.
- A vague answer is an answer. “We will see”, “it depends”, “call us later” — write them down as such.
- Skip what your shop does not need. A kiosk does not need a stock-take; a pharmacy does. Cross out the questions that are not yours before you start.
The counter
1. How long does a normal sale take, and can a new cashier learn it in one morning?
A good answer: “Sit down and try it” — on your products, not in a video. Scan, pay, change, print, with no hunting through menus.
PosMasr: one box for a name or a barcode, big category buttons (with pictures if you like), quick-cash buttons and Exact, and the whole program from the keyboard. Selling.
2. What can a cashier do alone, and what needs the manager?
A good answer: separate accounts, rights you choose per cashier, and the manager approving on the spot — so every receipt carries a name.
PosMasr: cashier accounts with any single right given or taken away, and approval by the manager's password or card on the spot — from the Silver package on the desktop; online, the users are counted per plan. Manager cards.
3. Returns, voids and discounts — with a trace?
A good answer: a return starts from the original receipt, the stock comes back, and a cashier's discount has a ceiling.
PosMasr: returns from any old receipt, with the stock coming back and a return receipt printed, in every package from Bronze. With cashier accounts (Silver and up) a void needs the manager, and a cashier's discount has a ceiling above which the manager approves. Keeping the till honest.
The hardware
4. Will it run on the PC, printer, drawer and scanner I already have?
A good answer: “Yes — any Windows PC, any thermal printer with a driver, any USB scanner.” A bad one: “only with our terminal”, which you pay for twice the day you leave.
PosMasr: Windows 7 and up; any 58 or 80 mm thermal printer; the drawer through the printer, USB or the network, with a diagnostic; any USB scanner; and the installer sets up the common USB receipt printers by itself. Hardware · Plug and print.
5. A scale, barcode labels, a customer display?
A good answer: named brands and a test button, not “we can look into it”.
PosMasr: scales on a COM or USB-serial cable (CAS, Mettler Toledo, DIGI DS or generic) and scale barcodes; labels of any size; a barcode generated for products that have none; a customer display on a second monitor or a pole display. Labels and the scale come with Silver on the desktop and the Shop plan online. Scale labels · Barcodes for everything.
Stock and money
6. Stock, receiving, expiry dates and the stock-take?
A good answer: receive by scanning, a running-low list, an expiry alert, and a stock-take that shows the differences before you apply them.
PosMasr: all four, including several people counting at once from their phones — Silver on the desktop, the Shop plan online. Expiry dates · Stock-take with a phone.
7. Can I close the drawer at night and know who is short?
A good answer: shifts with a float, cash in and out with a note, and a count at closing that prints expected, counted and the difference.
PosMasr: exactly that, with a Z report — Silver on the desktop, the Cashier plan online. Cash control · The daily close.
8. Customers on credit, and suppliers?
A good answer: a balance per customer, partial payments, a printed statement — and what you owe each supplier.
PosMasr: credit with statements and partial payments, suppliers with their invoices and payments — Silver on the desktop; online, credit from the Cashier plan and suppliers from the Shop plan. Selling on credit.
The owner away from the shop
9. Can I see today's sales from my phone?
A good answer: live, without calling anyone, and without a technician setting up your router.
PosMasr: online, on every plan, in any browser on any phone, tablet or computer. On the desktop, the phone dashboard comes with Platinum and needs a port opened on the router, or PosMasr Link. The shop in your phone.
10. What exactly works when the internet cuts?
A good answer: a precise list — selling, printing, the drawer, returns — and what happens to those sales afterwards.
PosMasr: the desktop never needs the internet to sell; the online edition keeps selling with a provisional receipt number and syncs in order when the line is back. Offline selling.
Your data
11. Can I export everything, today, into a normal file — and leave?
A good answer: “Here is the button.” Not “ask support”, not “in the paid plan”, not “why would you leave?”.
PosMasr: on the desktop your data is plain files on your PC, with CSV export; online, Download a copy works on every plan and in every status, even read-only. Your data is yours · If your POS company disappears.
12. Who takes the backups, and where do they go?
A good answer: one that happens by itself, plus one you can hold in your hand.
PosMasr: on the desktop a backup to a USB stick in one button, a daily automatic backup, and an optional copy at PosMasr; online, a backup every day on our side and your own copy whenever you download one. Backups that work.
The cost over time
13. What do I pay in year two and year three — per till, per user, per feature?
A good answer: one written list, with nothing that appears only after you have typed in your products.
PosMasr: the desktop is paid once per till PC — Bronze 2,450 to Platinum 12,900 EGP today — with no per-user fees; online is per shop per month from 250 EGP, with the tills and users inside the plan. Every number is on the prices page; the rest of the bill is in the total cost over three years.
14. When the shop grows, do I start again?
A good answer: you move up, and your products, customers and sales move with you.
PosMasr: on the desktop you pay the difference between packages and get a new key for the same PC; online you change the plan; and a desktop shop moves online with one file, «Move to PosMasr Cloud…». Start small, upgrade later · One program for every kind of shop.
Support
15. Who answers, how, and in what language — and how do updates arrive?
A good answer: a number a person answers, in Arabic; updates that arrive by themselves and keep your data. Test it: send a question during the trial and time the reply.
PosMasr: WhatsApp in Arabic, a Send diagnostics button that gives you a ticket number, and updates inside the program, checked by their SHA-256 fingerprint before they install. Genuine software and why it matters.
The checklist to print
Print this page (Ctrl+P) or take a photo of the table, and fill in one column per program. A tick means you saw it, not that you were told.
| # | Question | Program 1 | Program 2 |
|---|---|---|---|
| 1 | A new cashier sold alone within the first hour | ☐ | ☐ |
| 2 | Cashier accounts, rights, approval on the spot | ☐ | ☐ |
| 3 | Returns from the receipt; a discount ceiling | ☐ | ☐ |
| 4 | Printed and opened the drawer on MY hardware | ☐ | ☐ |
| 5 | Scale, labels, customer display (if I need them) | ☐ | ☐ |
| 6 | Stock, receiving, expiry, stock-take | ☐ | ☐ |
| 7 | Shifts and a counted close with the difference | ☐ | ☐ |
| 8 | Credit balances, statements, suppliers | ☐ | ☐ |
| 9 | Today's sales on my phone, no technician | ☐ | ☐ |
| 10 | Sold and printed with the router unplugged | ☐ | ☐ |
| 11 | Exported everything to a normal file myself | ☐ | ☐ |
| 12 | An automatic backup, and one on my USB stick | ☐ | ☐ |
| 13 | Years 1, 2 and 3 written down, all fees included | ☐ | ☐ |
| 14 | Upgrading keeps my data | ☐ | ☐ |
| 15 | A person answered in Arabic; updates keep my data | ☐ | ☐ |
Quick answers
Do I really need all fifteen?
No. A kiosk that sells and prints can skip stock, credit and the scale. But questions 4, 10, 11 and 13 — your hardware, the internet, your data and the cost over time — apply to every shop.
Desktop or online — which questions decide it?
Mostly 9, 12 and 14: whether you need the shop on your phone without any setup, who you want taking the backups, and whether you expect more tills or branches. Online or on the PC goes through it honestly.
A seller will not let me try before paying. What then?
Treat it as the answer to question 1. PosMasr has a 7-day trial of the desktop program with every feature and a 14-day online trial, both without a card.
Which PosMasr package answers which questions?
Bronze covers the counter (1, 3), the hardware basics (4), your data and the backup (11, 12). Silver adds cashier rights, shifts, stock, credit, suppliers, labels and the scale (2, 5–8). Gold adds the kitchen, tables and price levels. Platinum adds the phone dashboard and e-mail reports (9). The full table is on the comparison page.
Can PosMasr help me run this checklist?
Yes. Send us on WhatsApp the questions that matter to your shop and we will answer them in writing — including the ones where another kind of program would suit you better.
Put PosMasr through the list
Fifteen questions, your own hardware, your own products: 7 days of the desktop program or 14 days online, free, no card.
