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Online menu and ordering from the table with a QR code

Most café menus online are a PDF from two price rises ago. PosMasr Cloud turns the till's own product list into a menu at posmasr.com, and puts a code on every table so the guest can order, call the waiter and ask for the bill from his phone. Here is what the guest sees, what the staff and the kitchen do, the three ways a table can pay, the setup wizard step by step, and which plans include it.

A waiter taking an order on a tablet, with a QR code on the table

The online menu lives at posmasr.com/menu/ (add ?hl=en for English). It is not a copy you upload: it is the till's products and prices, so the day you change a price at the till, the menu changes with it. No PDF to redesign, no printed menu with prices crossed out by pen.

  • The menu by category, with prices (or without, if you prefer), pictures, sizes and add-ons, and a search box.
  • Out-of-stock items hidden or marked, as you choose; any product can be hidden from online altogether.
  • The shop's phone, WhatsApp and opening hours at the top, and your logo.
  • Settings → Online is the one page for it: claim the address, the switches, your messages in Arabic and English, and the links with their ready QR codes.
The menu appears in Google only if you switch “show in search engines” on, and only once it is complete enough: a verified e-mail, at least 8 visible products with half of them pictured, a name, and an area or address. Until then it is shared by link and code only.
The online menu on a phone, by category with prices
The menu at posmasr.com/menu/your-shop

The guest at the table

  1. The guest scans the code on the table with the phone camera. No app to install.
  2. The page greets him with “You are at …” and the table's name, so he knows the order goes to the right place.
  3. He picks from the menu — sizes, add-ons — and sends the order.
  4. Two buttons stay on the page: “Call the waiter” and “Ask for the bill”. Each works once a minute per table, so a bored child cannot flood the staff.
  5. He can order another round later on the same bill — the bill of the table stays open until it is paid.
The online menu at a table: call the waiter, ask for the bill
The guest at table 5: order, call the waiter or ask for the bill

Staff, the kitchen and the waiter view

The order reaches the tills and the waiter's phone at once. By default a member of staff confirms it first; only then does it go to the kitchen. That one tap is what stops prank orders from a table nobody is sitting at.

  • Kitchen stations. Each round makes one ticket per station — the bar gets the drinks, the kitchen the food — and a kitchen screen can show a single station.
  • One bill per table, with rounds. The bill has its own number, not a receipt number. The receipt number, the stock and the reports come only when staff confirm the payment.
  • On the Windows till in cloud mode an “Online orders” pill shows how many orders and calls are waiting; a click opens the Orders page or the waiter view.

The waiter view on the phone

Made for the phone and live: every table sorted by urgency — order waiting, bill asked, calling, paying, preparing, seated, free. From it the waiter:

  • confirms orders and seats guests;
  • prints the pre-bill, marked “not a receipt”;
  • confirms the payment — all at once, by items (each part its own receipt), evenly, or in parts;
  • moves a bill to another table, or merges two.

Cancelling needs a manager and a reason, so nothing disappears quietly.

The kitchen board of PosMasr Cloud by station: new, preparing, ready
The kitchen board: each station sees its own items, with the table on every ticket
The waiter view on a phone: tables, most urgent first
The waiter view: order waiting, bill asked, calling — most urgent first

Three ways to pay as a table

WayFitsHow it runs
At the end of the visit (the default)Restaurants and cafésOne bill per table: the guest orders → staff confirm (or it goes straight on, by your settings) → the kitchen prepares the round → the bill stays open for more rounds → the guest asks for the bill → staff confirm the payment, and only then the receipt number, stock and reports
Pay firstA takeaway windowThe guest orders, then pays at the counter; the payment is the acceptance
When the order reaches themCinemas, food courts, kiosksThe payment is taken when the order is handed over
There is no online card payment. In all three ways the payment is taken by your staff — cash, or card at the table or the counter, exactly as today. The guest's phone orders and asks; it never pays.

The 9-step “Table ordering” wizard

Settings → Online → Table ordering opens a wizard of nine steps, each with a recommended answer already chosen. A step you skip is not lost: it waits for you on the Today page.

StepWhat you decideThe default, or our note
1. Tables or seatsAdd them one by one or in bulk (rows × seats), in areasTables for a café; rows × seats where guests sit in rows
2. PaymentOne of the three ways aboveAt the end of the visit
3. To the kitchenConfirm each order, confirm the first order of a visit only, or straight onConfirm each order — it stops prank orders
4. The billThe shop's service charge; an optional minimum charge per personThe minimum charge is off unless you set one
5. The menuWhich categories can be ordered from the table, prices shown, out-of-stock hidden or unavailable, items that staff hand over themselvesYour menu, your call
6. Where orders goKitchen stations by category (e.g. the bar for drinks), the alert sound, ordering hoursOrdering hours = the shop's hours
7. StaffWho confirms orders, who takes payment; add a waiter with a 4-digit PINOwners and managers always can
8. Safety, and try itA cap on orders that go straight on; an alert when a bill stays open too long; “Try it now”Cap 1,000 EGP; alert after 4 hours
9. SummaryCheck everything and print the codes—
“Try it now” in step 8 makes a test table. Scan it with your own phone, order, call the waiter, ask for the bill, and watch it all arrive on the till and the waiter view. Orders from the test table never become sales, stock or reports, so try it as many times as you like before the first real guest.
The table-ordering wizard in PosMasr Cloud: how guests pay
The table-ordering wizard: nine steps, a recommended answer on each

Printing the codes

  • On Business: the last step of the wizard gives a printable A4 sheet of codes, 2 × 3 or 3 × 4 per page. Print, cut, and stick or stand one on each table.
  • On Chain: we deliver the printed codes — one set per branch per year, up to 40 codes; more codes or a reprint is quoted. See running branches from your phone.
  • The menu has its own link and code in Settings → Online as well, for the window, the counter or your social pages.

The online shop, cash on delivery

The same products can also be sold for delivery at posmasr.com/shop/. You set delivery areas with their fee and minimum order, pickup, and opening hours (outside them the shop shows closed, or queues the order for the opening). The customer checks out with name, phone, address and notes, and follows a status page: received → accepted → out for delivery → delivered. On your side the Orders page accepts, rejects with a reason, sends out and marks delivered, and prints the delivery slip; an accepted order becomes a normal sale on the till. Payment is cash on delivery — here too, no online card payment.

Which plans include it

All three are included in Business and Chain. On Cashier and Shop each one is a monthly add-on you switch on from Billing → Plan.

FeatureCashier / ShopBusinessChain
Online menu+100 EGP a monthIncludedIncluded
Table QR codes and ordering from the table+100 EGP a monthIncludedIncluded
Online shop (cash on delivery)+300 EGP a monthIncludedIncluded

The plans themselves are 500 (Cashier), 1,000 (Shop), 2,500 (Business) and 5,000 (Chain, + 750 per extra branch) EGP a month; the full comparison is on the Cloud page. Every new shop starts with 14 days of Business, so the menu and table ordering are there to try from day one.

The Change plan page of PosMasr Cloud with the add-ons
Billing → Plan: the add-ons and the plans side by side

Quick answers

Can the guest pay by card from his phone?
No. The phone orders, calls the waiter and asks for the bill; the payment is taken by your staff, in cash or by card at the table or the counter.

What stops someone ordering from home by photographing the code?
Confirmation. With the default “confirm each order”, nothing reaches the kitchen until someone on staff has looked at the table and confirmed. If you choose “straight on”, the cap on straight-on orders (1,000 EGP by default) limits the damage.

I changed a price. Do I reprint anything?
No. The menu is the till's own list, so it shows the new price as soon as you save it. The table codes do not change either.

Does the test table spoil my reports?
No. Orders from the “Try it now” table never become sales, stock or reports.

Do orders keep coming if the café's internet drops?
The guest orders over his own phone's connection, but the tills and the waiter's phone need the line to receive the orders and calls. The till itself keeps selling at the counter offline; see when the internet cuts.

Your menu on every phone, your orders on every table

Start the 14-day trial of Business, no card, run the wizard and scan the test table with your own phone.

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Download, set your products and printer, and start selling today — no internet, no subscription. Prefer a monthly plan? PosMasr Cloud is the same till by subscription.