1. Kitchen QA Prep-Stage SLA Telemetry & Waiter/Chef Speed Leaderboards
A guest never complains because the food took 11 minutes; they complain when an order sits forgotten for 28 minutes between the grill and the pass. PosMasr's Kitchen QA Prep-Stage SLA Telemetry records the exact seconds spent in every stage of preparation — from ticket arrival to prep start, cooking, plating/QA, and waiter pickup.
On the manager's dashboard, Waiter & Chef Speed Leaderboards rank your fastest and slowest garçons and chefs with interactive charts featuring both monetary (EGP sales & ticket value) and time (average prep/service seconds) Y-axes — so you reward top performers with real numbers instead of guesswork.
2. Waiter Tablet Ready-Bell & Table “Needs Cleaning” Board + Fractional Item Bill Splitting (1/3)
The moment the chef taps Ready on the KDS screen, the assigned waiter's phone or tablet rings with the Waiter Tablet Ready-Bell showing the exact table and dish so hot food never waits on the pass. And as soon as a table pays and leaves, the floor map switches that table to “Needs Cleaning” with a live timer until the busser marks it clean and ready for the next party.
At checkout, Fractional Item Bill Splitting lets your cashier or waiter split a restaurant check by seat or even divide a single shared dish (like a family platter or dessert) across 3 guests as 1/3 each — printing separate receipts and taking separate payments with zero rounding headaches.
3. QR Table Ordering with Instant Pay & Live Kitchen Status + Instant Mobile Browser PWA Digital Stamp & VIP Card with Cashier QR
Guests scan the table's QR code to browse your live bilingual menu, place their order, pay immediately from their phone if they wish, and watch Live Kitchen Status update on their screen in real time (Order Received → Preparing in Kitchen → Ready & On the Way).
And with PosMasr's Instant Mobile Browser PWA Digital Stamp & VIP Card with Cashier QR, the customer gets a live digital loyalty card right in their phone's browser — with zero app-store downloads and zero external certificate approvals. Every visit, the cashier scans the customer's QR (or types their phone number) and their stamps, VIP tier and points update immediately on their screen.
4. Recipe / BOM Raw-Material Auto-Deduction & Theoretical vs. Actual Stock Variance
Selling 100 burgers or Spanish lattes is great — unless 125 portions of meat, cheese and coffee beans disappeared from the kitchen. With PosMasr's Recipe / Bill of Materials (BOM) Raw-Material Auto-Deduction, every sold item automatically deducts its exact grams, milliliters and packaging units (including sub-recipes and sauces) from raw inventory.
When you enter your physical stock-take, the Theoretical vs. Actual Stock Variance Report compares what should remain based on recipes sold against what was actually counted on the shelf — highlighting exact waste, over-portioning or theft in kilograms and EGP cost.
5. Power BI Live Feed & Multi-Format Exports (Excel, CSV, Zoho, QuickBooks) with Date + Hour/Minute (HH:mm) Filtration
Accountants and franchise analysts shouldn't spend hours reformatting sheets. PosMasr provides a direct Power BI Live Feed alongside one-click exports formatted natively for Excel (.xlsx), CSV, Zoho Books and QuickBooks. Every report and export supports precise Date + Hour/Minute (HH:mm) filtration — so you can audit sales, refunds or kitchen costs between 2026-10-20 13:30 and 2026-10-20 17:45 to the exact minute.
6. 100% Self-Contained Vertical Engines: Pharmacy FEFO, Multi-Tier Prices, Call-Center Router, Gaming Timer, Laundry Tags, Salon Commissions, Coupon Books & Cold-Chain
- Pharmacy FEFO Batch/Expiry & Active-Ingredient Substitutes: Automatically picks the First-Expired-First-Out (FEFO) batch at the counter, blocks expired strips, and shows instant active-ingredient alternatives with the same concentration when a brand is out of stock.
- Multi-Tier Price Lists, Packaging/Delivery Margin Calculator & Multi-Branch Call-Center Order Router: Set distinct price lists for Dine-In, Takeaway, VIP and In-House Delivery, calculate true net margin after packaging and delivery costs, and route incoming call-center orders to the right branch in one click.
- Supermarket BOGO/Happy-Hour, Commissary Requisitions, Supplier RTV Claims & Smart Auto-PO Reordering: Run scheduled BOGO & Happy-Hour promos, request batches from your central kitchen commissary, track Supplier Return-to-Vendor (RTV) credit claims, and generate Smart Auto-POs from min/max velocity.
- Hourly Table, Gaming Lounge & Minimum-Charge Timer + Laundry/Repair Tag Tracker + Salon Multi-Chair Commission & Tip Split: Bill PlayStation, billiard and study lounges by the minute with minimum-charge rules; track laundry conveyor slots and electronics repair tags with ready alerts; and split salon bills and tips across chairs and stylists.
- Prepaid Digital Coupon Book, Cold-Chain Log & USB Flash Backup + Barcode Minting, Safe Drops, B2B Credit Gates, Gram Pricer, Paperless Receipts, Auto-Clock-In & Universal Cash Drawer (Seethings/ESC-POS) Diagnostic: Sell prepaid water/meal/salon coupon books, log fridge temperatures, save 1-click USB flash backups, mint conflict-free barcodes, enforce Safe Drops and B2B credit gates, price gold/roastery items per gram, send paperless receipts, auto-clock-in staff on POS sign-in, and diagnose any cash drawer pulse.
Quick answers
Do customers need to install an app or wait for external store approvals to use the digital stamp & VIP card?
No app install is needed. The Instant Mobile Browser PWA Digital Stamp & VIP Card opens immediately via QR or link in any phone browser and updates stamps and points live at the cashier.
Can I filter Power BI, Excel, Zoho and QuickBooks exports by specific hours and minutes?
Yes. Every report and multi-format export supports full Date + Hour/Minute (HH:mm) filtration so you can isolate a single shift, rush hour or evening window.
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