You can train a new cashier in one day if the till does the remembering for them: give them their own account with only the rights they need, teach the sale in the morning, returns and the drawer after lunch, and finish with a real close and a Z report. In PosMasr, anything outside a cashier's rights asks for the manager on the spot, so a new cashier can't make a big mistake alone. The plan below fits any shop in Egypt, from a kiosk to a supermarket, and ends with a checklist you can print.
Before they arrive: set up their account
Make the account before the first shift, not during it.
- Their own account. Every receipt records the cashier who made it, and the reports filter by cashier. A shared login makes the first short drawer a guessing game.
- Rights one by one. A cashier sells; the management buttons simply don't appear. Leave voids, returns, discounts above a limit, opening the drawer without a sale and closing another cashier's shift with the manager for the first weeks.
- A discount ceiling. A small courtesy discount goes straight through; anything above the limit waits for the manager.
- A manager card, if you have one. A swipe approves a void, a return or the drawer, so the manager doesn't type a password in front of a queue.
All of this is in every plan, from Silver (Retail Silver or F&B Silver), on your PC and on PosMasr Online. See cash control.
Morning: the sale
Start on a quiet hour with the real products.
- Find a product three ways: tap its picture on the touch screen, type part of its name in the search box, or scan its barcode.
- Change the quantity and remove a line before payment.
- Take payment: cash with change, card (the Card button records the sale as paid by card), and a split of cash and card.
- Print the receipt and hand it over.
- Reprint the last receipt when the paper runs out mid-print: a right you can give or keep.
Let them sell twenty test receipts before the first real customer, and void them afterwards with the manager so they also learn the void. The live demo linked from the FAQ is another safe place to practise.
After lunch: returns, credit and the drawer
- A return: it prints its own receipt with its own number and puts the goods back into stock. Show them how to ask the manager when returns need approval.
- A void: it is never an erasure. The original stays in the list, marked as cancelled.
- Cash in and cash out: the bread man, the delivery boy, change brought in. Each one goes in with an amount and a note, so the close still adds up.
- Selling on credit (if your shop does it): pick the customer, sell, and the balance appears on the who-owes screen.
Evening: the close
The close is where most new cashiers go wrong, so do the first one together.
- Before the shift, they typed the opening float: the cash in the drawer at the start.
- At the end they count the drawer and type what they counted. The program shows expected, counted and the difference before it closes anything.
- The Z report prints: cash, card and credit, the credit collected, discounts, returns, voided receipts, VAT and every cash movement.
- During the day, an X report shows the same figures without closing the shift.
Explain that a difference is not an accusation. The log says what happened, which protects an honest cashier first.
The one-day checklist
| Time | Task | Done when |
|---|---|---|
| Before | Account, rights, discount ceiling | They sign in and see only the selling screen |
| Morning | Find, sell, pay, print, reprint | Twenty test receipts without help |
| Midday | Real sales with you next to them | One hour of real customers |
| Afternoon | Return, void, cash in and out, credit | Each done once, with the manager approving |
| Evening | Count, close, Z report | The difference is explained or zero |
Which package or plan you need
Cashier accounts, rights, manager cards, shifts and the drawer count are in every package from Silver on your PC: Retail Silver at 2,450 EGP once for a shop, F&B Silver at 4,900 EGP for a restaurant or café. Online they come with every plan too, from 125 EGP a month for a shop (Retail Silver) or 249 EGP for a restaurant (F&B Silver). The pricing page has every package, and PosMasr vs a notebook and a calculator explains when a shop is ready for this kind of control.
When this is not for you
If you alone ever stand at the till, accounts and rights add little; you can leave them off and still sell and print receipts. If your new cashier will run a kitchen screen, tables and add-ons, plan a second day for those. And if you are looking for card payments that go straight to the bank's machine, that "isn't part of the program": the Card button records the payment.
Questions and answers
Can a new cashier give a big discount by mistake?
Not without a manager. Set a discount ceiling: small discounts go through, and anything above the limit waits for the manager's password or card.
Can I see which cashier made a receipt?
Yes. Every receipt records its cashier, and the reports filter by cashier and period.
What is the difference between the X and the Z report?
The X report shows the shift's figures while it is still open. The Z report prints when the shift closes, after the drawer count.
Which PosMasr package has cashier rights and shifts?
Every package, from Silver (Retail Silver or F&B Silver), on your PC and on PosMasr Online.
