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Help centre · Step-by-step manual

Manual

Choose the appropriate workspace and branch. Your plan, enabled modules and team permissions determine which actions are available.

17Watch the shop from your phone (new in 1.3)

The program has a small web server built in (no IIS, nothing to install). Turn it on and open its address on your phone: today / week / month sales, sales by hour, latest receipts, best sellers, running-low and expiring items, credit owed and the kitchen queue — refreshing every 30 seconds. View-only; you log in with the manager account.

See it before you set it up: open the live demo (one button and you're in) — a fictional café with data that moves with the clock, including the phone Inventory and Manage pages (2.x).

On the shop Wi-Fi — 3 steps

  1. Settings → Remote monitoring tab → tick Run the web server → Save & start. The address appears, e.g. http://192.168.1.35:8090/.
  2. Press Allow in firewall and accept the Windows prompt (once). Without it phones on the Wi-Fi can't reach the till.
  3. Open the address in the phone's browser (same Wi-Fi), log in with the manager name and password, and add the page to the home screen.

From outside the shop

Forward the port on the router (Port Forwarding) to the till PC. The Router port-forwarding help button explains it step by step, and Check from internet asks posmasr.com to try reaching your shop and tells you open / closed plus your public address. If your public IP changes, register a free DDNS name (No-IP, DuckDNS) and write it under “Public address”.

PosMasr Link — from anywhere, no router setup (3.2)

Egyptian ISPs now put most shops behind carrier-grade NAT (a shared address), so port forwarding no longer reaches the till and a static IP is no longer sold. PosMasr Link solves it: the till keeps one outgoing encrypted connection to our relay link.posmasr.com, and your phone opens https://link.posmasr.com/<code>/ from anywhere — mobile data, another Wi-Fi, another city. Nothing to configure on the router, no DDNS, no certificate.

  1. Settings → Remote monitoring → scroll to PosMasr Link → tick Turn on PosMasr Link → Save. The status line says connected to link.posmasr.com within seconds.
  2. Your address and its QR are right there: scan the QR with the phone camera (or Copy and send it to yourself), open it, and add the page to the home screen.
  3. Log in with the same manager name and password as the dashboard — the Inventory and Manage pages work through it too.
Security: the connection is TLS-encrypted from the till to the relay and from the relay to your phone; the relay stores nothing — no pages, no passwords, no sessions; every request is answered by the till itself, with the same login, session and 5-strikes lock-out. The address contains a random 8-character code; New address replaces it (the old one stops at once). Needs the Platinum package like the dashboard.

HTTPS with your own SSL certificate

Tick HTTPS in the same tab and choose the certificate: a .pfx/.p12 file with its password (stored encrypted), or one from the Windows certificate store — the easy path with free Let's Encrypt certificates via win-acme, which also renews them automatically. Check certificate shows the name, issuer, expiry and whether it matches your public address. Anyone typing http:// on that port is redirected to https. The certificate must be for a domain name (your DDNS name), not an IP.

Something not working?

Press Run all checks: server → local → LAN → firewall → internet, with ✓/✗ and how to fix the first thing that fails. Advanced overrides (usually leave them): port, listen on one IP, LAN-only, allowed addresses, session length, request log.

Login needs a manager account with a password; 5 wrong attempts lock the address for 5 minutes. Requires .NET Framework 4.5+ for TLS 1.2 (built into Windows 8.1/10/11; install .NET 4.8 once on Windows 7). Use a strong password, and turn on HTTPS if you open it to the internet.

On this screen

Online · Manual

The full manual is on posmasr.com - here are the how-do-I lists per page, the till's shortcuts and the "no connection" rule.

Send a day or a month to your accountant: Reports → Accounting export, then pick the file for their program.

Phone and delivery orders: switch them on in Settings → Delivery desk, take the order on the till with Phone / delivery, follow it on the Delivery queue and settle the drivers at the end of the shift.

Staff: switch it on in Settings → Staff, add your people with a PIN on Team → Staff, let them clock in and out on POS → Clock in / out, and read the timesheets (and, on the Restaurant / Business plan, commission and the ledger) under Team.

How to use this feature

The user guide on posmasr.com · Help centre · How do I… · Till shortcuts · The "no connection" rule · Moving from the desktop · Data

Online · Support

When we are with you on the phone and you want us to set something up (products, prices, settings), allow it and read us the code that appears. Nobody gets in without that code.

When you ask for help, support can go in and fix the simple things without you reading them a code: products, prices, categories, pictures and stock, the receipt, printer and tax settings, tables and the menu.

Write to us and we answer to your e-mail. Your tenant id and plan go with it.

How to use this feature

Allow PosMasr support to edit for 1 hour · PosMasr support is in now · Read this code to support on the phone: · Extend by an hour · See what changed · Allow PosMasr support to help me without a code · Subject · Message · Phone · optional · Tenant id · Plan · Send · Phone support

Online · What's new

How to use this feature

Web app · Windows till · Minimum accepted version · Download link · The user guide on posmasr.com

Online · Legal

The terms, the privacy policy and the refund policy of PosMasr — the online service and the program for Windows — and the company behind them.

How to use this feature

PosMasr Online · Contents · Company details

Online · Manual · 2

Type a page, a setting, a receipt number, a customer or a product.

How to use this feature

Hidden · Draft

Online · Coming in the next release

How to use this feature

Home · The link is wrong or the page moved.

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Download, pick your products from the ready catalogue, plug in the printer and start selling today — no internet needed. Want the shop on any device instead? PosMasr Cloud runs online.