One customer history
Assign tickets, set priority and follow response and resolution deadlines. Record replies already given by phone, email or WhatsApp.
Independent add-ons
Customer Support
Support tickets, team assignments, response deadlines and shared knowledge articles.
Choose your base plan
Resolve with context
Keep internal knowledge articles beside tickets. Record resolution and feedback, or reopen a ticket when work remains.
Hand over to service
With Services enabled, turn a ticket into a linked work order using the same customer. Reply logging does not send messages.
Each add-on has its own switch and team permissions. Connections use the same customer, stock and account records when the relevant modules are enabled. Cancelling an add-on keeps its records for reactivation.
Plan and price
300 EGP per workspace per month, before VAT. Separate purchase; not included in a base plan or its free trial. Buy in Billing → Plan, then enable it in Settings → Modules.
Services and Rentals require a base plan with Customers enabled. Other connections are optional. HR-only plans are not eligible.
Payments, refunds and customer replies are recorded here after they happen; these actions do not charge a card, move funds or send a message.
Explore all add-ons