Help centre · Step-by-step manual
Reports and VAT
Choose the appropriate workspace and branch. Your plan, enabled modules and team permissions determine which actions are available.
9Reports
- Pick the period: Today, Yesterday, This week (starts Saturday), This month, Last month, or a custom from/to and Apply.
- The colored tiles show total sales, profit, receipts, items and the average receipt.
- Tabs: by product (best sellers), by day, by hour (peak times), by category, profit, and receipts (every receipt, with void and reprint).
- Cashier filter, and Export CSV saves the visible table as a file that opens in Excel (Arabic intact).
- Receipts (3.2): a Receipts button in the top bar opens this list directly. A search box above it (Ctrl+F) finds a receipt by its number, the customer
nameor the amount as you type, and Reprint (Ctrl+P) prints the selected one again. F8 still opens the same list for returns.
On this screen
Online · Accounting export
Each file is built from this period's receipts and money movements. Excel or CSV opens anywhere; the others import straight into the accountant's program.
All branches · Files for your accountant · See the plans · That could not be read. Check the form and try again. · Back
Online · Back
Show the default names
Online · Branches report
One row per branch and the total below, from the same numbers as each branch's own reports.
Download CSV · From · To · Show · Sales · All branches · Cash · Card · Credit · Receipts · Avg receipt · Profit · Net · Discounts
Online · Reports and VAT
Every receipt counts once: an untagged sale is the counter's, a void takes its order back, a return takes its money back. Commission = the channel's % on the day of the order × its total.
The total does not match the receipts: tell support. · No orders went out with a driver in this period.
Online · Credit report
Everyone's balance, positive and negative, and the total owed.
Print the balances · Everyone's balance, positive and negative, and the total owed. · Total owed · Customer · Customer credit · Name · Phone · Balance · Last activity · Nobody owes anything · Statement
Online · E-receipts
Every receipt goes to the tax authority automatically, in order, every minute. Here you see the queue, what was accepted, and what was rejected with the reason.
Queued = will be sent · Failed = retried automatically · Rejected = needs a fix and a retry · Dead = failed for 24 hours
Last run · None · Next try · Submit now · Queue · Receipt # · Kind · Status · Attempts · Rejected, with the reason · Reason · Retry after the fix · Chain head · UUID
Online · Expired stock sold
Sales lines that took stock from a lot already past its expiry date (the till warned the cashier). Fresh lots, then the stock from before lots, always sell first.
Lots · Show · Expired pieces sold · No expired stock was sold in this period · Date · Receipt # · Name · Lot · Qty · Cashier · Voided · Reports
Online · Export & feed
CSVs with the same columns as the till's daily export, and the accountant feed: read-only links under the shop's own token.
The daily folder copy is written by the Windows till on the PC (its setting is there), not from the web.
Switch feed_enabled on in Features for the links to work.
CSV · Show · Products · Receipts · Receipt lines · Stock · Accountant feed · Feed on · Save · Switch feed_enabled on in Features for the links to work. · Token · New token · The token is shown once - copy it now
Online · Food cost
Every product with a recipe: its price, what its ingredients cost and the food cost percentage (cost ÷ price). Restaurants aim at 25–35 %.
Ingredient usage · No data for this period · Name · Category · Cost · Margin · Food cost % · Reports
Online · Ingredient usage
What the period's sales took from each ingredient (through the recipes), what went into prep batches, what was written off and received, and — when a stock-take closed the period — the difference between the recipes and the count.
Food cost · Show · Value used · Waste value · No data for this period · Ingredient · Used by sales · Used in prep · Waste · Received · Theoretical · Actual · Stock-take variance · no stock-take in this period
Online · From
To · Show
Online · Loyalty points
The points customers still hold and what they are worth to the shop, and the top customers of the period.
Purchases by the months in the range
Print · Outstanding points · Worth to the shop · No customers yet. · Points · From · To · Show · Purchases by the months in the range · No data for this period
Online · When
Paid · Asked · Provider · Reference · Why it is here · Refunded in the last 45 days · Amount
Online · Profit
Per product: revenue (excluding VAT, after discounts), cost, profit, margin %. Profit = sales excluding VAT − cost: the VAT you collect is not profit.
CSV · Show · Revenue (excl. VAT) · Cost of goods · Margin · Net profit · Name · Qty · No data for this period · Service charge and other (excl. VAT)
Online · Receipts report
From · To · Search · Receipt #, customer, cashier or amount · Apply · Receipts · Total · Time · Kind · With lines · No data for this period · Older receipts › · CSV export on the Business plan
Online · Sales
The whole history with Cashier · From · To · Cashier · All · This shop · All synced devices · Apply · Cash · Card · Credit · Receipts · Voids · Returns
Online · Shifts & Z
The range's shifts per till: opened, closed, expected, counted, difference (red when ≠ 0).
Shifts · Show · Sales · Open · Difference · Cashier · Opened · Closed · Expected · Counted · No data for this period · X report · Z report
Online · Print
From · To · Show
Online · Stock report
Stock value (qty × cost of tracked products) and the range's movements by kind.
CSV · Print the stock list · Show · Stock value · Tracked · Units · Low · Out · Expiring · Expired · By category · Movements · Kind · Count
Online · Tax collected
Pick a period · All branches · Back
Online · Stock by weight
Every item sold by weight or volume: what is on hand in its unit and in kilos or litres, in whole bulk packs and loose, and its value at cost.
The price of each refill size in the customer's own bottle, and with each bottle you sell.
Roast, grind and pack · No data for this period · Name · Qty · In kg / l · Bulk packs · Value · packs · Total · Refill price list · Size · Own bottle · With our container · Reports
Desktop · Account names for the accountant
Write the name (and code) of each account as it is in your accountant's program. An empty box uses the name shown in grey.
Accountant's program · Sales posted · Discounts in their own account · Cost of goods sold against inventory · Each credit customer and supplier by name · Tally: every entry as a Journal voucher · Xero tax rate for the lines · Our figure · Default · Account name · Code · Save the names · Close · The account names are saved.
Desktop · Accounting export
Files your accountant imports without retyping: the sales journal of a day, a month or any range, with the VAT, the payments, returns, expenses and suppliers.
Day · This month · Last month · Close · From · To · Show · One entry per receipt (instead of one per day) · File for · Save the file · Account names · Close this screen · This list of shortcuts · Nothing was sold or paid in this period.
Desktop · Reports
Pick another period above; once you sell, the numbers and charts show up here.
Today · Yesterday · This week · This month · Last month · Custom · Close · From · To · Apply · Loyalty points · Cashier · All cashiers · This PC
Desktop · Tax collected
For information only — the VAT above is counted from the receipts themselves.
Close · From · To · Show · Split by category · Net VAT collected · Net service charge collected · Net sales before VAT · Receipts · By VAT rate · By day · By category · Settled periods · Edit
Desktop · Take the period's current numbers
The suggested amount is the net VAT collected in the period. Change it to what was actually paid, and add the receipt number or a note.
Cancel · The amount is not valid. · Tax collected · No printer selected (Settings) · Printed
