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Help centre · Step-by-step manual

Plan & usage

Choose the appropriate workspace and branch. Your plan, enabled modules and team permissions determine which actions are available.

35.6 Billing, payment and invoices

  • Billing → Plan and usage shows the plan, its price, the status and dates (trial ends / paid until), the three limits as “used / allowed” bars with the names of the tills online, and the next invoice.
  • Paying: Billing → Payment, by card through Stripe — the card is saved with Stripe, never with us, and renews the plan by itself every month; remove the card from the same page any time. Can't pay by card? Contact us on WhatsApp or at sales@bytesglue.com and we agree another way with you.
  • Add-ons: on Cashier and Shop, Billing → Plan sells the online menu (100 EGP a month), table QR codes and ordering (100) and the online shop (300); Basic has none. An add-on bought mid-month is charged for the days left (free during the trial, billed from the first renewal), it is a line on every renewal invoice, and cancelling switches it off at once. Moving up to Business drops the lines, because the plan includes them (35.10).
  • Invoices: Billing → Invoices lists every invoice with its lines (the plan, extra branches, the prorated difference of an upgrade, a promo code), its status and the payment that settled it, and prints it as HTML.
  • Late or unpaid: after the paid-until day there are 7 days of grace with a banner on every till and browser (and a reminder by e-mail when the grace period starts); then the shop is read-only: no new sales, held orders, shifts or stock writes, while receipts, reports, products, exports and billing keep working and the till shows “subscription paused — pay to keep selling”. The payment flips every till back within a second. A trial that ends unpaid goes read-only at once (nothing was paid). Sixty days read-only cancels the account; the data is deleted 90 days after that, and the export works until then.
Billing → Plan: the add-ons and the plans side by side

On this screen

Online · This link is not valid

Paste the machine code the program shows and get your key at once.

How to use this feature

Buy PosMasr for Windows · This licence was cancelled · If that is a mistake, contact us and we will sort it out. · WhatsApp us · Your activation key · Copy the key · Download the program · We also e-mailed it to you. · Where is the code? · Open PosMasr on the PC you will sell on. · Machine code · Get the key

Online · Plan & usage

Your plan, its limits and what is in use.

Pay the open invoice on the Payment page, by card (Stripe) or by bank transfer / Instapay.

Payment today is by bank transfer or Instapay: WhatsApp us and we activate the subscription at once. Card payment (Stripe / Paymob) is coming soon.

How to use this feature

Your plan, its limits and what is in use. · The discount starts with your first paid month. · Have a code? · Status · Trial until · Paid until · Tenant id · Contact us · Change plan · Tills online at once · User accounts · Branches · Features on · Not in your plan

Online · Invoices

Every invoice with its lines and status, and the printable copy.

How to use this feature

Back · Every invoice with its lines and status, and the printable copy. · No data for this period · Issued · Due · Paid · Printable · Pay now · plan · upgrade difference · days · Branches (rest of the period) · discount, code · first-year discount

Online · Payment

After the paid period there are 7 days of grace, then the account is read-only until you pay.

How to use this feature

Back · No open invoice · Not the plan you want? Change it before you pay. · Prepare the renewal invoice · Invoice · Total due · Due · Subtotal · Total before VAT · Terms of service · Refund policy · Pay by card · Contact us to pay · Message us on WhatsApp

Online · Change plan

The five plans side by side. An upgrade is the prorated difference and applies when paid; a downgrade applies on the next cycle.

Your next invoice follows the cycle you pick; a paid period never changes.

A card subscription bills the extra branches automatically: a branch added or closed is prorated for the current period.

For the Cashier and Shop plans: each add-on on its own, monthly. Business and Chain include them.

Modules you can add to your plan, each monthly. Cancel any time: the module switches off at once and nothing you entered is deleted.

How to use this feature

Back · Invoice from a photo · Billing cycle · Monthly · Save · Features that will stop · Choose this plan · Add-ons · In your plan · a month · with the code · Terms of service · Add-on modules · Included during your trial

Online · Subscription status

How to use this feature

What still works · Today · Sales · Product list · Customers · Data · Plan & usage · Contact us · Paid until

Online · Buy PosMasr for Windows

A permanent licence for one PC, paid once. After paying, the download link and the activation key reach your e-mail.

How to use this feature

Pick a package · once, per PC · What's included · Hello, I would like to try PosMasr for Windows. · Ask for the trial · Your details · Your name · Mobile / WhatsApp · 01012345678 · E-mail (your key goes here) · Machine code from the program · optional · You pay on Stripe's secure page; we never see your card. · Prefer another way to pay? Contact us

Online · Paid — thank you!

How to use this feature

Confirming the payment… · Order not found · Buy PosMasr for Windows

Desktop · Activate the program

How to use this feature

Machine code (send this to get an activation key): · Copy code · Copied · Activation key: · Activate · Exit · Close · Release the license to move it to another PC · I have an extension code · The program is activated. Thank you. · The trial has ended. Please activate to continue. · Trial ends today · Cancelled — nothing changed on this PC. · The key is not valid for this machine.

Desktop · This program is suspended

How to use this feature

WhatsApp us on · Message us on WhatsApp · Back up your data · Exit · The suspension was lifted — welcome back!

Desktop · Extend the trial

Type the extension code we sent you (it looks like EXT-XXXX-XXXX). It works on this PC only, and you must be online to activate it.

How to use this feature

Activate the extension · Close · Checking the code…

Help centre

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Help centre

Try PosMasr free for 7 days

Download, pick your products from the ready catalogue, plug in the printer and start selling today — no internet needed. Want the shop on any device instead? PosMasr Cloud runs online.